Learning Support Officer for the Flexible New Deal programme

Position:	Learning Support Officer for the Flexible New Deal programme
Salary:	£16,000 - £18,000
Location:	Nottingham
Closing Date:	6th August 2010
Application Form:	Application and Equal Opps.doc

Vacancy Description

Derbyshire & Nottinghamshire Chamber of Commerce is an organisation providing support and advice to businesses across the two counties. Our rapidly growing organisation has main offices in Chesterfield, Derby and Nottingham with around 6 other sites. The Training division delivers contracts for the Skills Funding Agency, the Local Authorities and Department for Work and Pensions for clients aged 14 years through to 65.

Learning Support Officer for the Flexible New Deal programme

Salary circa £16000 - £18000

1) This is a permanent post; newly created and based in our Nottingham centre, postcode NG2 1 EP, serving Nottinghamshire unemployed adults and re-engaging them back into the working world.

2) The key areas of responsibility are engaging with adults, from the age of 25, who are looking to re-enter the working world and helping them to deal with the barriers they face.

3) This post holder will be expected to engage with companies to create work experience opportunities for the learners.

4) This post holder will also be expected to work to targets in getting people into secure sustainable jobs.

5) Ideally applicants will possess:-

· Good organisational and time management skills.

· Excellent communication skills, both written and oral.

· Enthusiastic qualities that motivate and engage adults into finding work.

· An ability to engage with local companies, looking for support offering work experience.

· Attention to detail when completing official documentation

· Good ICT Skills.

· An understanding of the Flexible New Deal (fND) programme.

· A clean driving licence and car is essential.

If you have an enthusiastic approach to your work and feel you could make a significant contribution to our organisation, we would like to hear from you.Please call HR department on 0844 443 2150 or e-mail recruitment@dncc.co.uk for a recruitment pack quoting reference HR/NVQA

Closing date for applications is 6 August 2010

Derbyshire & Nottinghamshire Chamber of Commerce is striving to be an equal opportunities employer

Outline Job Description Format

Part 1: JOB PROFILE

JOB TITLE: Learning Support Officer for fND Programme

1. MAIN PURPOSE OF JOB

To promote and engage local companies and unemployed adults to the Work Based Learning route, whilst encouraging and motivating them to achieve; working in line with agreed contractual targets and agreements.

2. POSITION IN ORGANISATION

•· Responsible to FND Contract Co-ordinator

•· Works directly with Health & Safety officer, assessors and tutors

Works closely with other Chamber Departments and Teams.

3. SCOPE OF JOB

Recruit adult learners onto fND programme

Employer engagement

To work to job outcome targets set by the funding agency

To prepare all learners for engaging in sustainable work through a variety of key processes and activities,

whilst identifying solutions to challenges faced by the learner.

To work within the quality framework

4. DIMENSIONS & LIMITS OF AUTHORITY

•· Organise and develop resources

•· Manage own time

•· Complete relevant administration & programme documentation

•· Ensure all documentation is complete to full fill compliance audits from DWP and Ingeus

•· Liaise with external agencies and organisations

•· Maintain learner discipline

5. QUALIFICATIONS

•· A Learning and Development qualification @ Level 3

•· Basic / Key skills at level 2

•· Basic counselling certificate - Desirable

6. EXPERIENCE

•· Understanding of assessment and quality processes

•· Good level of communication and administration skills

•· 2 Years experience of Job Centre+ programmes

•· Experience of working with learners with a wide range of support needs

•· Minimum 2 years experience in employer/learner engagement role

JOB TITLE: Learning Support Officer for fND Programme

Part 2: DUTIES & KEY RESPONSIBILITIES

Operational Activities - 90%

•· Canvass new companies with a view to them participating in the work based learning route, ensuring health & safety checks ssessments and understanding of company contract before signing up

•· Work with new learners and carry out thorough initial assessment and induction onto programme.

•· Identifying barriers and ensuring they are address with meaningful actions set on the learners action plan

•· Match learner to suitable workplace taking into account preferences of sector and learning needs

•· Liase with all relevant staff and agencies in the development of the learner's individual action plan ensuring a full programme of activities occurs including full job search activities

•· Attend staff meetings, workshops, courses and other appropriate events to ensure continuous improvement of programmes and self-development

•· Ensure effectiveness of inter-departmental co-operation, by promoting other activities and Chamber services

•· Meet targets and deadlines in line with contract requirements and share this information with other team members and management when required

•· Use electronic systems to effectively maximise opportunities of contact with employers

•· Assist in setting key objectives and targets to enable learners to progress through program

•· Understand and implement the CIF to maintain a quality provision

•· Carry out the review and monitoring process with all learners, setting achievable targets and recording achievement on the learners action plan

•· Provide advice, guidance and support to learners to enable them to meet their program aims and objectives utilising outside agencies where necessary

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