| 12/03/2010 | Keep a log of all drafts during the development of your intellectual property as evidence against infringement. |
| 12/03/2010 | Changing passwords at least every three months can help prevent unauthorised persons from accessing email accounts. |
| 12/03/2010 | To make your working capital go further, consider hiring or leasing equipment rather than buying outright. |
| 12/03/2010 | Keep recruitment interviews to a maximum of 90 minutes. Any longer and you risk losing concentration, any shorter and you could miss essential information about the candidate. |
| 11/03/2010 | Weigh up the pros and cons of doing your own market research - for example, it is cheaper than employing a professional but can be time-consuming. |
| 11/03/2010 | Take care with email attachments. Many viruses are spread by attachments being automatically forwarded to contacts in a person's address book. |
| 11/03/2010 | Cut unnecessary costs by shopping around for competitive prices. |
| 11/03/2010 | You must provide written terms and conditions within two months of employing someone. These must detail pay, hours, holiday entitlement, job title, place of work and notice period. |
| 10/03/2010 | Welcome complaints. They are a vital sign of what needs to be improved - and can help you gain a competitive advantage. |
| 10/03/2010 | Posting messages on a company intranet can help cut down on internal emails. |
| 10/03/2010 | Fixed-rate loans make it easier to plan your finances as repayments remain constant. |
| 10/03/2010 | Identify areas where you feel rules are needed, such as absenteeism or poor timekeeping, and introduce policies. |
| 09/03/2010 | Larger market research projects might need the expertise of an agency, though be aware that this can be expensive. |
| 09/03/2010 | When changing or upgrading software, consult the employees who will be using it. They may have concerns or know of alternatives. |
| 09/03/2010 | Check outstanding credit balances when new orders are placed. Be prepared to ask for cash payment if a customer exceeds their limit. |
| 09/03/2010 | Once you have told someone how to do a task, check they have understood to prevent problems cropping up later on. |
| 08/03/2010 | Telemarketing is not suitable for sales where you need to demonstrate your product and it is more difficult to build relationships over the phone. |
| 08/03/2010 | Use your email software's filter function to sort your incoming mail into folders and delete unwanted mail automatically. |
| 08/03/2010 | Overdrafts are a flexible form of financing, but there are downsides. You pay a set-up fee and interest, the bank could demand repayment at any time and you have to renegotiate the facility. |
| 08/03/2010 | In employee reviews, relate feedback to specific examples based on facts that you can back up with evidence. |
| 05/03/2010 | Attending local business events can enable you to build up a network of valuable contacts. |
| 05/03/2010 | Print out a copy of your database so you can still get in touch with contacts when your IT system is down. |
| 05/03/2010 | An incentive pay scheme can motivate employees and be good for business. |
| 05/03/2010 | Set a probation period for all new members of staff - this will allow you to discover if everyone can work together and if the recruit is suited to the job. |
| 04/03/2010 | Weigh up the pros and cons of doing your own market research - for example, it is cheaper than employing a professional but can be time-consuming. |